Head of Communications - Dubai, United Arab Emirates - manpower middle east
Description
TeamLeadership:
• Manage ateam of communication professionals, providing mentorship,guidance, and performance evaluations.
•Foster a collaborative and creative work environment thatencourages innovation andexcellence.
StrategicPlanning:
• Develop andimplement comprehensive communication strategies aligned with theagency's business objectives, with a focus onclient-specific goals.
• Identify keymessaging and positioning for the agency's services andofferings in consultation withclients.
Client RelationshipManagement:
• Act as theprimary point of contact for key clients, understanding theircommunication needs and providing strategicguidance.
• Ensure client satisfactionby delivering exceptional service, addressing concerns, andproactively identifying opportunities forgrowth.
MediaRelations:
• Cultivateand maintain strong relationships with media contacts, influencers,and industry thought leaders, aligning outreach efforts with clientobjectives.
• Lead media outreachefforts and secure high-impact placements in relevantoutlets.
ContentDevelopment:
• Overseethe creation of compelling and engaging content across variouschannels, including press releases, articles, blog posts, andsocial media content, ensuring alignment with clientmessaging.
CrisisCommunication:
• Developand implement crisis communication plans, including responseprotocols and messaging strategies, while keeping clients informedand involved in the process.
ClientCommunication:
• Workclosely with account management teams to ensure effectivecommunication with clients, including regular updates,presentations, and reporting on campaignperformance.
• Provide strategicrecommendations to clients based on industry trends and dataanalysis.
Measurement andReporting:
• Establishkey performance indicators (KPIs) to measure the effectiveness ofcommunication efforts for both the agency andclients.
• Provide regular reports andanalysis to the Executive Leadership Team and clients,demonstrating the impact of communicationstrategies.
BudgetManagement:
• Collaboratewith account teams and clients to allocate resources effectively,ensuring maximum impact within budgetconstraints.
Experience:
•Bachelor's degree or higher in marketing and communications(preferred).
• Years ofexperience working for a large agency (regionalpreferred).
• Experience managing anddeveloping teams across assets ordepartments.
• Experience managingsenior spokespeople.
• Fluent inEnglish, including advanced writing and editorial skills required.Arabic is a plus.
• Senior, editor-levelmedia relations.
• Experience withcommunications for publicly listedcompanies