IT Executive - Dubai, United Arab Emirates - Silver Fox Group

Description

The job posting is outdated and position may be filled

Provide immediate assistance on all kinds of IT support to users, across the companies, networking, hardware and software, systems and peripherals.

Analyze computer systems to identify and eliminate performance bugs and hardware malfunctions

Liaison with external IT support team to resolve issues in a timely manner in case it can not be resolved in house.

Oversee the maintenance, repair or replacement of computer units or other technological components and assess the viability of repair vs replace

Run quality checks on IT system, back up equipments and programs to ensure optimal and efficient performance

Arrange quotations from different vendors for procuring systems, hardware, softwares for the group of companies

Ensure the security of the organization s IT database by performing backups and updating security protocols and maintaining high security standards.

Install and configure IT systems such as local area networks and wide area networks

Provide advice and recommendations to management on processes and techniques required to improve or enhance overall IT operations in an organization

Maintain and monitor the health and performance of the server systems all the time

Managing and monitoring of the internal and external backups on regular basis

Assistance in ZOHO and Work Order Management (server based)

Software

Assist and troubleshoot the transactional level problems or data entry corrections, reported by users, across all companies

Collaborate and coordinate with Zoho Support Team, Zoho Partners, iMAK Support Team (consultant, programmers, developers etc) to implement new processes or fixing of existing modules/processes

Conduct surveys and research to identify areas that require improvement and ways to achieve desired improvement

Learn the workflows, custom functions, blue prints, custom forms, layouts etc of Zoho ecosystem and iMAK software to enable change and improvements.

Requirements Requirement

Experience in networking, system troubleshooting, server maintenance

Experience with Zoho products (Zoho CRM, Zoho Creator, etc) is a PLUS

Visa

Medical

Air Fare

And other benefits


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