Administrative Assistant Receptionist - Dubai, United Arab Emirates - Dodo Pizza Restaurants
Description
Responsibilities:
- Handle booking inquiries from parents, schools and groups, ensuring accurate and timely reservations using our CRM systems. Walkin and online both.
- Assist parents in choosing suitable master class sessions, providing information about themes, schedules and availability.
- Maintain an organized booking calendar, optimizing session schedules to accommodate both children and parents.
- Greet children and parents with enthusiasm and professionalism as they arrive.
- Maintain a welcoming and organized reception area, ensuring a positive first impression for visitors.
- Collaborate with instructors and other team members to ensure a smooth transition from booking to class participation.
- Utilize our CRM system to manage customer data, update records and track interactions for future reference.
- Assist with administrative tasks such as data entry, record keeping.
- Contribute to maintaining a safe and clean environment by adhering to health and safety protocols.
Requirements:
- Strong communication skills with a friendly and approachable demeanor.
- Organizational skills and attention to detail to manage bookings and schedules accurately.
- Customeroriented attitude with a passion for creating positive experiences.
- Proficiency in using CRM software or willingness to learn.
- Ability to multitask and handle multiple inquiries simultaneously.
- Flexibility to work weekends.
- Prior experience in customer service or a related field.
- Familiarity with childoriented environments is desirable.
Salary:
AED4,000.00 per month
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