Administrative Assistant Receptionist - Dubai, United Arab Emirates - Dodo Pizza Restaurants

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Responsibilities:


  • Handle booking inquiries from parents, schools and groups, ensuring accurate and timely reservations using our CRM systems. Walkin and online both.
  • Assist parents in choosing suitable master class sessions, providing information about themes, schedules and availability.
  • Maintain an organized booking calendar, optimizing session schedules to accommodate both children and parents.
  • Greet children and parents with enthusiasm and professionalism as they arrive.
- provide exceptional customer service by addressing inquiries, providing information, and handling concerns.

  • Maintain a welcoming and organized reception area, ensuring a positive first impression for visitors.
  • Collaborate with instructors and other team members to ensure a smooth transition from booking to class participation.
  • Utilize our CRM system to manage customer data, update records and track interactions for future reference.
  • Assist with administrative tasks such as data entry, record keeping.
  • Contribute to maintaining a safe and clean environment by adhering to health and safety protocols.

Requirements:


  • Strong communication skills with a friendly and approachable demeanor.
  • Organizational skills and attention to detail to manage bookings and schedules accurately.
  • Customeroriented attitude with a passion for creating positive experiences.
  • Proficiency in using CRM software or willingness to learn.
  • Ability to multitask and handle multiple inquiries simultaneously.
  • Flexibility to work weekends.
  • Prior experience in customer service or a related field.
  • Familiarity with childoriented environments is desirable.

Salary:
AED4,000.00 per month

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