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    • Mall Experience Coordinator - Al Ain - beBee Careers

    beBee Careers
    beBee Careers Al Ain

    1 month ago

    Default job background

    Job title: Mall Customer Service Executive

    Description

    Mall Experience Coordinator

    We are seeking an experienced Mall Experience Coordinator to join our team. As a key member of our customer service team, you will be responsible for creating memorable experiences for our customers and driving business growth through effective marketing and promotional strategies.

    Job Overview:

    • Assist with administrative tasks related to mall operations, including pre-opening preparations.
    • Support marketing initiatives to promote the mall and drive foot traffic.
    • Coordinate with vendors, tenants, and marketing partners to develop and implement effective marketing strategies.
    • Help manage leasing inquiries and tenant onboarding processes to ensure smooth transitions.
    • Provide exceptional customer service, responding to customer queries and concerns in a timely and professional manner.
    • Participate in mall-wide promotional activities to engage customers and drive sales.
    • Collect and analyze customer feedback to inform marketing strategies and improve customer experiences.
    • Collaborate with the marketing team to develop and execute promotional plans that drive business growth.

    Responsibilities:

    • Develop and maintain relationships with vendors, tenants, and marketing partners to ensure successful collaborations.
    • Analyze market trends and competitor activity to inform marketing strategies.
    • Design and implement effective marketing campaigns to drive customer engagement and sales.
    • Monitor and report on key performance indicators (KPIs) to measure the success of marketing initiatives.
    • Contribute to the development of marketing materials, including brochures, flyers, and social media content.
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