Telephone Operator - Dubai, United Arab Emirates - WHR Solution

WHR Solution
WHR Solution
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

About Company:


Reminiscent of a 16th century Italian Palace, Palazzo Versace Dubai is a Neoclassical masterpiece with subtle traces of Arabian architecture.

Featuring a striking entrance, high ceilings, landscaped gardens, and a range of well-crafted Italian furnishings, the hotel is truly symbolic of the Versace lifestyle.

Located in Jaddaf Waterfront, less than 15 minutes away from Dubai International Airport and 8 minutes away from Burj Khalifa and Downtown Dubai, Palazzo Versace Dubai is conveniently located along the shores of the historic Dubai Creek.

On arrival one is welcomed by the striking 'Pietra di Fiume' design of the iconic Medusa and Greek décor.

A walk through the 5-star hotel's public spaces reveals several exclusive designs and fabrics from Versace, while the lagoon pools and reflection ponds complement the serenity of the lush gardens that surround the hotel - a true luxury retreat for leisure travellers.

Every single piece of furniture and fabric that adorns the hotel's 215 hotel rooms and suites, and 169 residences, is designed and tailor-made by Versace exclusively for the Palazzo Versace Hotel in Dubai.

Each of the hotel's 8 restaurants and bars is designed to have an al fresco terrace to reflect the heritage of Palazzos, where the internal court was the informal space to meet, dine and enjoy the weather.

The three outdoor pools are decorated with mosaic tiles and surrounded by palm trees and flowers.

The beautifully landscaped gardens and unobstructed views of the Dubai Creek and skyline, make this luxury hotel an ideal venue for weddings and social events in Dubai.


Job Descriptions:

Very comprehensive knowledge of the Hotel and Residences, including all departments, services, outlets and Dubai
Knows all the operation hours of all outlets and facilities as well as the extension number of all department outlets, executives and facilities
Always have a smile, with a helpful and friendly attitude towards colleagues and guests alike
To ensure a very polite, accurate and efficient telephone service to all callers
To handle all internal and external calls into and out of the hotel in a courteous and efficient manner
To ensure full awareness of all activities within the hotel in order to provide accurate information to all internal and external guests
To ensure that all wake-up calls are in order and completely punctually as per the Palazzo Versace standards
To ensure that all VIP's in-house are listed on the VIP board and the board with all major information is updated on daily basis or whenever necessary during the day
To maintain updated internal and employee telephone directory
Maintains a logbook on each shift for any information on guest comments.
To be aware of all fire prevention and safety regulations and procedures at all times.
To report all emergency calls immediately to the management
To participate in training sessions
To report for duty punctually, wearing the correct uniform, name tag at all times and adhere to the Palazzo Versace grooming standards


Skills Required:

Customer service

calls

opera


Compensation & Benefits:


  • Basic salary
  • Accomodation
  • Transportation
  • Visa
  • Medical insurance
  • FoodJob Id
JN2317Location

Dubai,United Arab EmiratesPoste Date

11-Apr-2023SalaryTotal Vacancies

1Career Level

1 year plus ExperienceDegree
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