it specialist - Dubai, United Arab Emirates - ACCOR

    Accor background
    Permanent
    Description

    Job Description

    The Position

    To ensure that timely IT support is rendered to all guests and departments, especially in areas with guest contacts.

    JOB RESPONSIBILITIES

  • Familiar with all the systems Opera, Micros, Windows 2003 and 2008 Servers, all windows client operating systems.
  • Experience in managing systems and networks
  • Provide In-house guest IT related matter troubleshooting and practice a proactive support by maintaining the services at 100% availability
  • Coordinate and manage projects
  • Experience in dealing with vendors and users at all level
  • Oversee the work of the projects and ensure on time completion
  • Document project progress
  • Ensure that IT actively contributes to cost saving and revenue generating strategies
  • Coordinate, introduce, implement, continuously manage and use best practice of Information Technology and telecommunications in order to protect, manage and exploit the use of IT within the business, effectively.
  • Ensure Information Technology standards and best practices are communicated, implemented and measured.
  • Support the business in the preparation of contingency plans & co-ordinates the regular testing.
  • Support all the IT related issues in the company.
  • Supervise and support the activity of the IT Butlers
  • PERSONAL ATTRIBUTES

  • Sound Computer knowledge in Opera System, MICROS and MS office applications etc.
  • Good project management skills
  • Pleasant personality
  • Neat appearance
  • Displays initiative
  • Customer/people-oriented
  • Pro-active and requires minimum supervision
  • Oral and written fluency in English
  • Team player
  • Flexible and adaptable to different working locations