Sales Manager Government and Diplomatic Relations - Dubai, United Arab Emirates - Hotel Chadstone Melbourne MGallery

Description

• Develop strong, secure andproductive business relations with governments within portfoliounder the geographic / market segmentallocated.
• Maximize occupancy and average rateof hotel through creative and selectiveselling.
• Service needs of customers byattending to all requests promptly and efficiently within 24hours.
• Be the one point contact from the Salesteam with the external client he/she is dealing with and handleresponsively any escalations relating to the concernedclient.
• Participate in hotel activitiesincluding promotions, sales blitzes, entertainment and otheroperational areas as directed.
• Pursue newmarket segments to secure sales and prepare proposals forconsideration
• Be totally familiar with hotelproducts, rates, and promotions at alltimes.
• Prospect new customers andmanage/develop existing ones with effective multi-departmentselling.
• Provide ongoing market intelligence bymonitoring business sources andsegments.
• Maintain up to date understanding ofcompany products and rates and involvement in cross selling ofthese when required.
• Be aware of the strengthsand weaknesses of all competing hotel and restaurant products andprovide weekly regular updates after visiting competition hotelsallocated for tracking purposes.
• Representhotel at functions and other related events asdirected.
• Positively communicate the hotelimage to existing and potential customer at alltimes.
• Ensure that revenues and / or costcontrols are maximized through proactive actions rather thanreactive management.
• Report on trends in theindustry and local markets.
• Maintain a calendarallowing you to meet all established deadlines and planned salestrips.
• Maintain accurate information on all newand on-going leads and accounts, including solicitationefforts.
• Establishes and sign contractsconsidering the official Rate Policy in co-ordination with theDOSM.
• Special deals (out of guidelines and ratepolicy) must in any case be discussed, co-ordinated and approvedprior to offer with the hotel'smanagement.