Receptionist - Dubai, Dubai, United Arab Emirates - Almeerai Group

    Almeerai Group
    Almeerai Group Dubai, Dubai, United Arab Emirates

    5 days ago

    Description


    Responsibilities:

    Achieve positive outcomes from Guest queries in a timely
    and efficient manner

    Ensure an efficient reception experience for Guests, including check in/out,
    and complete audit procedures, as required

    Ensure that both the Front Office Manager and Reception Supervisors are kept
    fully aware of any relevant feedback from guests and, or, other departments

    Demonstrate a high level of customer service at all times

    Attend appropriate training courses, when required, and assist with the Night
    Team's training and development efforts

    Use the correct procedures regarding the acceptance of foreign currencies,
    credit cards and cash in accordance with the hotel credit policy Comply with
    hotel security, fire regulations and all health and safety legislation

    Act in accordance with policies and procedures when working with front of house
    equipment and property management systems

    Follow company brand standards

    Assist other departments, as necessary

    Requirements:

    Previous experience in a customer-focused industry

    Completed high school certificate or equivalent

    Positive attitude and good communication skills

    Commitment to delivering a high level of customer service

    Excellent grooming standards

    Ability to work on your own and as part of a team

    Competent level of IT proficiency

    We Offer:

    Yearly Two Way Ticket

    Insurance

    Free Accommodation

    Transportation

    Discounts on hotel rooms, gift shop items, food and beverage



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