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    Telephonic Triage RN - Dubai, United Arab Emirates - Insight Global

    Insight Global
    Insight Global Dubai, United Arab Emirates

    Found in: DrJobEN AE A2 - 11 hours ago

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    Description

    Communicate timely and effectively with TRICARE beneficiaries, primarily by phone, but also via web chat, video call, email, text. Average call volume is 30-40 calls/day, each 12-14 minutes long.

    Timely and effectively assess and triage immediate health concerns

    Identify problems or gaps in care, offering opportunity for intervention

    Timely and effectively coordinate services and referrals to health programs

    Timely and effectively provide health education and coach beneficiaries on treatment alternatives to assist them in best decision making

    Timely and effectively support beneficiaries in selection of best health care resources to maximize access, quality, and health care cost


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