Food amp Beverage Supervisor - Ras Al-Khaimah, United Arab Emirates - Talent Pal

Description

Sofitel Al Hamra Beach Resort

• To ensure that the outlet is managed efficientlyaccording to the established concept statements.
• To ensure that all operating standards are adhered to inorder to achieve the level of service established in theDepartmental Operations Manual.
• To assignresponsibilities to subordinates and to check their performanceperiodically.
• To be on the floor at alltimes.
• To assist in the operations duringbusy periods.
• To ensure that the par stocksfor all operating equipment and supplies are strictly adhered toand that the outlet is adequately equipped.
• To assist in conducting monthly inventory checks on all operatingequipment and supplies.
• To assist incontrolling the requisitioning storage and careful use of alloperating equipment and supplies
• To attendDaily Operations Meeting in the absence of the Outlet Manager orAssistant Outlet Manager
• To ensure that theoutlet is kept cleaned and organized both at the front and backarea as well.
• To liaise and organize withHousekeeping and Stewarding Departments that the establishedcleaning schedules are strictly adhered to.
• To conduct daily preshift briefings to ambassadors on preparationservice and menu.
• To liaise with the Kitchenand Beverage department on daily operation and quality.
• To handle all guest complaints requests and enquiries onfood beverage and service.
• To establish arapport with guests maintaining good customerrelationship.
• To ensure that the outletcashiering procedures are strictly adhered to.
• To assist in the revision and updating of the outletDepartmental Operations Manual as and when required.
• To assist in planning and organizing festive foodpromotions with the outlet manager and assistant.
• To maintain the outlet Daily Log Book.
• To assist in planning the outlet weekly roster and workschedules to ensure that the outlet is adequately manned to handlethe level of business.
• To maintain the outletbulletin board.
• To submit allguest/ambassador incident reports.
• To reportlost and found items.
• To issue repair andmaintenance job orders to ensure the proper maintenance of theoutlet.
• To maintain a good rapport andworking relationship with ambassadors in the outlet and all otherdepartments.
• To undertake any reasonabletasks as assigned by the Food and Beverage Department.
• To assist in the training of ambassadors ensuring thatthey have the necessary skills
• To performtheir duties with the maximum efficiency and in the most productivemanner.
• To conduct and/or contribute toregular departmental Communications Meetings.
• To attend training and meetings as and when required.
• To ensure rosters are posted and timesheets submitted ontime.
• Terms and conditions of employmentlocal legislation and company/hotel policies andprocedures.
• To liaise and inform Food andBeverage Department and Human Resources Department of all trainingsessions.
• To conduct ambassador yearlyperformance appraisal.
• To identify anddevelop young talents within the organization for future potentialgrowth within the group
• To carry out monthlyquarterly biyearly yearly inventory of operatingequipment.
• To be entirely flexible and adaptto rotate within the different outlets of the Food and BeverageDepartment.
• To carry out any other reasonableduties as assigned by the Outlet Manager and Assistant.