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- Accountable to oversee multiple service areas ambulatory pharmacy, including operations, home delivery, discharge, and specialty services.
- Identifies opportunities for service improvement, develops and implements strategies to enhance the overall patient experience and streamlines pharmacy operations.
- Under the general direction of the Ambulatory Pharmacy Director, and in close collaboration with other stakeholders, develops and implements policies, and standard operating procedures (SOPs) specific to each service line.
- Monitors service line performance and key performance indicators (KPIs), analyzing data and implementing corrective actions as needed.
- Optimizes the operational workflow of each service line, ensuring timely and accurate processing, preparation, and dispensing of medication orders.
- Collaborates with relevant departments, such as supply chain, inventory management, to optimize inventory levels and ensure efficient medication distribution.
- Develops and put into action plans to capture all of the distributed revenue and stop financial loss.
- Develops and implemenst strategies to enhance the efficiency of home delivery and discharge processes, ensuring seamless transitions and timely medication delivery to patients.
Manager Pharmacy - Abu Dhabi, United Arab Emirates - Cleveland Clinic Abu Dhabi
