Customer Relations Officer Jobs in UAE Banks - Sharjah, United Arab Emirates - Nestle

    Nestle
    Nestle Sharjah, United Arab Emirates

    3 weeks ago

    Nestle background
    Description

    Responsibilities:


    Carry out a range of processing / service functions ensuring that the work assigned has been completed within specified timelines and accurately, in line with all specified internal and external guidelines, policies, procedures and rules.

    Ensure the provision of on-the-job training to staff within the section, supported by robust training plans for all new staff within the section with monthly progress reports.

    Monitor individual and team performance, attendance and conduct and provide appropriate feedback, before escalating to line management, if appropriat


    Requirements:


    Degree / diploma in Commerce or equivalent would be preferredThorough knowledge of products, services policies and processes of retail banking dept.

    Problem Solving skills, Communication skills, Ability to work under pressure.2-3 years banking experience or experience in any other service industry.

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