Bartender at InterContinental Fujairah Resort - Fujairah, Fujairah Emirate

Job summary

We are looking for a Bartender to join our dynamic & committed team at the InterContinental Fujairah Resort. As a Bartender, you will prepare beverages and/or serve food in a timely manner, helping guests to have memorable experiences whenever and wherever they drink.

Responsibilities

• Greet guests pleasantly as they approach the bar; promote house drinks and use up-selling skills to increase revenues
• Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable
• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
• Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the supervisor or manager on duty
• Take action to solve guest problems/complaints using appropriate service recovery guidelines
• Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre- and post-shift work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.)
• Requisition all necessary supplies in line with hotel procedures and manage liquor inventory
• Ensure that all liquor is properly secured before, during, and at close of shift
• Obtain, count and secure bartender's bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift in line with hotel procedures
• Check bar and seating areas for cleanliness and attractiveness ensuring all standards are aligned to company and local legislative standards. Inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• Perform other duties as assigned and follow the HACCP standards in place and follow FIFO and FEFO.
• Ideally, you'll have some or all of the following competencies and experience we're looking for:
• Minimum 1-2 years' experience in hotels in similar position
• Basic reading and writing. Food service experience with general knowledge of Bar & restaurant operations preferred.
• Must be at the minimum age to serve alcohol in line with any local legislative requirements.
• Good command of English language, both oral and written

Job description