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- Enforcement of Service Policy and agreed exceptions.
- Manage new product launches by validating item set ups, and proper notification of new item numbers to add to Customers price sheets.
- Assist in movement of Aged inventory.
- Ensure proper flow of price changes including preparation of any customized pricing sheets.
- Coordinate activities related to new opportunities from the preparation and filing of quotes to monitoring production and supply for a period after start of supply, to ensure ramp-up goes according to plan.
- Coordinate activities related to re-qualification of e-commerce products by customer.
- Manage Claims & Complaints for the customer to make sure process was followed and action items executed to customer's satisfaction.
- Maintain constant communication with Customer Service to ensure compliance with what was agreed with the customer and to be aware of any issues.
- Ensure proper recording and maintenance of records in the CRM system related to the activities performed.
- Work with Supply and Demand Planning at Jindal and with the customer to provide forecasting and demand inputs
E-Sales Specialist - Dubai, United Arab Emirates - Jindal Films
Description
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