Guest Service Agent - Dubai, United Arab Emirates - IBIS

IBIS

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Company Description OUR COMMITMENT TO DIVERSITY & INCLUSION**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

WHY WORK FOR ACCOR?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Your role is essential in creating lasting impressions and ensuring guest satisfaction

Your responsibilities will include:

Greeting and welcoming guests with warmth and professionalism.
Handling checkin and checkout procedures efficiently.
Providing information about the hotel's facilities and services.
Assisting guests with inquiries, requests, and reservations.
Resolving guest issues and ensuring their comfort throughout their stay.
Collaborating with various hotel departments to ensure a seamless guest experience.

Qualifications

Outstanding customer service skills and a passion for exceeding guest expectations.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
A positive attitude and a professional appearance.
Previous experience in a hotel or hospitality role is a plus but not required
Opera cloud system