Services Account Manager - Abu Dhabi, United Arab Emirates - Computer Network Systems

Computer Network Systems

Verified Company

Abu Dhabi, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

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Description

Company Description

CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development.

While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.

Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers.

We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.

A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.

Job Description:

The services Account Manager will be responsible for services deals (AMC) and renewals.

He/She will be required to protect CNS interest, plan and forecast services sales from prospective customers, will be responsible for achieving yearly quota and propose solutions (technical and commercial) from CNS to prospective customers.

Protect CNS Interest:
Protect and respect CNS confidentiality of all information that is provided or obtained related to all aspects of business of the company or its partners, distributors, suppliers and customers
It is critical and a must to comply with all polices and processes within the company and extend full cooperation towards the internal/external audits conducted by the management representatives
Professional representation of the company core values
Comply to ISO within the company
Plan and Forecast Projects from Prospective Customers:
Be aware and updated of business trends and market changes
Establish a professional consultative relationship with the client, up to the Clevel by developing a core understanding of the unique business needs
Have knowledge of competitors in account to strategically position CNS's products and services better
Ability to sell the whole portfolio of CNS (Servers, Storage, Networking, Security, Virtualization, Backup, DR, Support, and Managed Services) from services sales prospective.
Prepare a list of prospective customers and projects expected to finalize within the same financial year
Create and drive accurate sales pipeline with accurate account revenue forecasting
Achieve the Target through the planned and forecasted prospects
Negotiate and win projects from the customers those create a financial profit to CNS
Responsible for Achieving Yearly Quota:
Achieve yearly and quarterly Target assigned by Sales Manager
Responsibility for winning projects
Total coverage of assigned market segments, and increase the company's market share in such segment
Develop new accounts
Enhancing customer satisfaction and ability to build longterm relationship
Good knowledge of customer requirements and behavior
Good technical knowledge of the products and services offered by the company
Ensure that all escalation process is in use, if required
Engage appropriate resources to build compelling value propositions, deliver sales presentations, negotiate and close deals
Supporting PM, Collection and Contract Teams
Propose Technical and Commercial Solutions from CNS to the Prospective Customers:
Professionally represent the company
Align with principal partners to provide turnkey solutions
Ensuring proposals or any other information is prepared accurately and submitted properly
Propose solutions based on added values rather than on price