Jobs | Client Service Associate Jobs in Dubai - Cartier

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    Cartier Jobs | Client Service Associate Jobs in Dubai

    Description:
    The Client Service Associate is an Ambassador of the Maison and a member of a boutique team. .

    He advises the clients and responds to clients requests while getting constantly their satisfaction and loyalty and meeting excellence service standards.

    He/she abides by the rules, policies and procedures of the Cartier after sales service.


    Job Responsibilities:


    Upholds the ideals of the Cartier Client Experience with a clear understanding of luxury service requirementsEmbodies the excellence of the service.

    Responsible for welcoming each client, offering a personal interaction.
    Complies with the high standards of Cartier sales and service. Respecting and applying the Cartier CS rules, process & policies of the Maison.
    Participates to boutique life and to team meetings.
    Understand the client request and find proper solutions to satisfy their needs.
    Explain, in client friendly wording, technical explanations of service. Comfortable working through client objections to mandatory vs. optional services

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