B2B Account Manager - dubai - Tangent International

    Tangent International
    Tangent International dubai

    1 day ago

    Description

    Job Title: B2B Account Manager (6-Month Extendable Contract) | TanInt | United Arab Emirates
    Recruiting Company: TanInt
    Job Location: United Arab Emirates
    Job Type: 6-Month Extendable Contract (Potential Long-Term)
    Application Method:
    Note: Candidates must be based in the UAE or able to work in the UAE.

    Position Summary

    The B2B Account Manager will manage daily relationships with corporate, government, and insurance clients while ensuring seamless onboarding, activation, and support for their users. This role is essential in driving client engagement, maintaining service quality, and supporting long-term account growth through structured reporting and cross-functional coordination.

    Detailed Job Description

    As a B2B Account Manager, you will oversee end-to-end management of assigned enterprise clients, ensuring smooth onboarding, data accuracy, and ongoing engagement across their employee or beneficiary base. You will work with internal teams—including product, growth, data, and customer care—to resolve issues, streamline delivery, and enhance client satisfaction. You will regularly monitor client performance, compile weekly and monthly reports, and provide insights that guide decision-making. This fast-paced role offers an opportunity to contribute to a growing health tech/wellness ecosystem while developing deep expertise in client operations and data-driven account management.

    Key Responsibilities
    • Manage day-to-day account operations for assigned B2B clients (corporates, government, insurance partners)
    • Coordinate onboarding, user activation, engagement initiatives, and ongoing support
    • Input, update, and verify client data, participant details, and configuration in admin systems
    • Monitor account usage and performance trends across client portfolios
    • Produce weekly and monthly reports for leadership and client teams
    • Work closely with product, growth, data, and customer care departments to ensure smooth service delivery
    Required Qualifications & Skills
    • 2–4 years of experience in B2B account management, client servicing, or operations
    • Strong communication and stakeholder management capabilities
    • High attention to detail with experience in CRM systems or admin platforms
    • Proficiency in Excel and Microsoft tools (dashboard/reporting skills are an advantage)
    • Experience in health tech, wellness, employee benefits, or SaaS environments
    • Familiarity with admin tools, low-code/no-code platforms, or support systems
    • Understanding of healthcare data privacy principles (e.g., HIPAA, GDPR)
    Nice-to-Have Skills
    • Experience managing enterprise partnerships in tech-driven environments
    • Data analysis skills for client insights and performance improvement
    • Ability to streamline workflows or automate repetitive tasks
    • Exposure to customer success frameworks
    • Knowledge of regional healthcare or insurance ecosystems
    Recruitment Pro Tip

    Include clear examples of how you improved client engagement, retention, or operational efficiency—quantified results make your application stand out in competitive B2B account management roles.

    #J-18808-Ljbffr

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