IT Supervisor - Ras al-Khaimah, United Arab Emirates - THE COVE ROTANA RESORT AND SPA

THE COVE ROTANA RESORT AND SPA

Verified Company

Ras al-Khaimah, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Job Summary:

Provide first level support for all hardware and software problems. Escalate and route complex or unsolved problems to second level support specialists.

General Duties and Responsibilities:

Support all helpdesk calls and help users to solve their problems reported, documenting and update problems and solutions as required
Monitor the operation and security of all computer hardware and software to ensure a smooth operation
Maintain an accurate inventory for hardware and software to maintain an organized environment
Respond to enquiries from users and help those resolve their problems
Coordinate with the suppliers to solve complains and reports
Maintain all users' access request and authorizations as per the standard
Follow company policies related to security and operation of computer system to ensure business safety and integrity
Operate in a safe and environmentally friendly way to protect guests' and employees' health and safety, as well as protect and conserve the environment.
Comply with the hotel environmental, health and safety policies and procedures

Additional to the above mentioned requirements an Employee will at times be expected to perform tasks and duties outside of his/her scope of work as necessitated by work demand.

This document does not create an Employee contract. It is stressed that changes in business may require alterations to this job description.

Job Types:
Full-time, Permanent, Contract

Contract length: 24 months

Pay:
From AED3,000.00 per month

Application Question(s):