Service Advisor - Sharjah, Sharjah, United Arab Emirates - AWR

    AWR
    AWR Sharjah, Sharjah, United Arab Emirates

    2 days ago

    Description
    Description

    Job responsibilities:  

    · Follow the business standards in all customer touch points 

    · Responsible to attend high profile & major fleet customers.

    · Promptness in receiving/greeting customers, understand their needs

    · Proper inventory of customer's vehicle and record customers' requirements.

    · Updating customer data base

    · Re-confirm the Job requirements/Repair details/cost involved/delivery time etc. and obtaining customer's approval.

    · To arrange test drive as required jointly with customer

    · Ensure legible and clear job advice and create job card

    · Follow-up the job progress

    · Provide feedback to customer for additional repairs, delayed delivery time and obtain approvals.

    · Brief the customer on warranty coverage/Service contract coverage

    · Promoting Service Contracts/other service products (upselling)

    · Ensure job cards are closed on time

    · Ensure car is cleaned and ready for delivery as per the promised date and set time.

    · Notify customer in in advance in case of delay

    · Receive customer, explain jobs carried out and charges, ensure payment and deliver the vehicle

    · Achieving financial/non-financial targets (Labour sales/CSI/RO Nos/Service campaign targets etc.)

    · Develop and maintain long term relationship to enhance customer retention

    · Handle customer complaints on priority and bring it to the notice of the superiors.

    · Attend customer queries promptly

    · Ensure the pending job cards to be closed within the time limit

    The above statements are intended to describe the general nature and level of work performed by people assigned to this job function. They are not intended to be construed as an exhaustive list of all job duties performed. Management reserves the right to revise or amend duties at any time.

    Educational Qualification 

    · Degree/3-year Diploma in Automobile/Mechanical Engineering. 

    Work Experience 

    · years practical experience with Dealers in similar positions.

    Competencies

    · Customer handling & negotiation skills.

    · Strong knowledge of vehicle systems, repairs, and maintenance services (preferred in automotive industries).

    · Excellent customer service, communication, and interpersonal skills.

    · Strong organizational and multitasking abilities.

    · Ability to manage time effectively and prioritize tasks in a fast-paced environment.

    · Proficiency in Microsoft Office Suite and service management software (preferred).

    Languages

    · English, Arabic is desirable 

       

  • Service Advisor

    1 week ago

    Only for registered members Sharjah Full time

    +Apt Resources is excited to announce an opening for a Service Advisor at a prestigious Luxury Classic Auto Studio in Dubai. · +Act as the first point of contact for customers... · +High school diploma or equivalent... · ...

  • Service Advisor

    1 week ago

    Only for registered members Sharjah

    Apt Resources is excited to announce an opening for a Service Advisor at a prestigious Luxury Classic Auto Studio in Dubai. · Act as the first point of contact for customers, greeting and assisting them with inquiries. · ...

  • Service Advisor

    3 weeks ago

    Only for registered members Sharjah Full time

    +Job Requisition ID: 175186+Established in the 1930s as a trading business, · +Are you ready to be the face of Toyota in Sharjah? We're looking for passionate and customer-focused Service Advisor to join our team.+We channel our local expertise and global trust to deliver one of ...

  • Service Advisor

    3 weeks ago

    Only for registered members Sharjah

    We are looking for a Service Advisor to represent our brand and deliver a seamless aftersales journey to our customers in Sharjah. · Create strong, long-lasting connections with customers to enhance retention and loyalty. · Drive monthly revenue through strategic upselling and sm ...

  • Service Advisor

    2 weeks ago

    Only for registered members Sharjah

    A Service Advisor will follow business standards in customer touch points and attend high-profile customers. · • Responsible to attend high profile & major fleet customers. · • Follow-up the job progress. · ...

  • Service Advisor

    3 weeks ago

    Only for registered members Sharjah Full time

    The Service Advisor is responsible for attending to high-profile and major fleet customers. They must be prompt in receiving and greeting customers, understand their needs, and provide excellent customer service. · ...

  • Service Advisor

    1 week ago

    Only for registered members Sharjah - United Arab Emirates (UAE) Full time

    Act as the primary point of contact for customers. · ...

  • Electromechanical Service Advisor

    6 days ago

    Only for registered members Sharjah Full time

    Serve as the primary point of contact for customers addressing their inquiries concerns and service requests promptly and professionally diagnose and troubleshoot issues with water treatment equipment providing effective solutions and repairs perform routine maintenance and emerg ...

  • Electromechanical Service Advisor

    6 days ago

    Only for registered members Sharjah

    Serve as the primary point of contact for customers addressing their inquiries concerns and service requests promptly and professionally Diagnose and troubleshoot issues with water treatment equipment providing effective solutions and repairs Perform routine maintenance emergency ...

  • Service Advisor - Automotive 08J26

    1 month ago

    Only for registered members Sharjah

    We are seeking a highly skilled and customer-focused Service Advisor to join our dynamic automotive service team. · As a Service Advisor, you will be the primary liaison between our customers and the service department, · ensuring a seamless and positive experience for our client ...

  • Service Advisor

    1 week ago

    Only for registered members Dubai

    A Service Advisor will be the primary point of contact for customers at a Luxury Classic Auto Studio in Dubai. · ...

  • Service Advisor

    1 month ago

    Only for registered members Dubai

    CARS24 isn't just a name; we're a driving force in the pre-owned automobile industry, · revolutionizing the way buyers get behind the wheel of their dream cars. · ...

  • Service Advisor

    2 weeks ago

    Only for registered members Dubai

    Be part of a reputable and well-established automotive organization in the UAE, offering the opportunity to work with premium brands and advanced service operations. · ...

  • Service Advisor

    1 week ago

    Only for registered members Dubai - United Arab Emirates (UAE) Full time

    We are hiring a Service Advisor to join our team at Emperor Autocare, · located in Umm Ramool, Dubai.If you are passionate about the automotive industry and committed to delivering excellent customer experiences, · ...

  • Service Advisor

    3 weeks ago

    Only for registered members Dubai

    We are looking for a customer focused Service Advisor to join our Service/Bodyshop team across the UAE.In this role, you will be the key link between our customers and the workshop—ensuring every customer receives prompt attention, accurate job assessment, and a smooth service ex ...

  • Service Advisor

    3 weeks ago

    Only for registered members Dubai Full time

    Are you ready to be the face of Lexus in Dubai? We're looking for passionate and customer-focused Service Advisor to join our team. · ...

  • Service Advisor

    6 days ago

    Only for registered members Dubai

    We're looking for passionate and customer-focused Service Advisor to join our team. · Create strong, long-lasting connections with customers to enhance retention and loyalty. · Drive monthly revenue through strategic upselling and smart discount management. · Address customer nee ...

  • Service Advisor

    3 weeks ago

    Only for registered members Dubai

    We're looking for passionate and customer-focused Service Advisor to join our team. In this role, you'll represent our brand and deliver a seamless aftersales journey to our customers. · ...

  • Service Advisor

    3 days ago

    Only for registered members Dubai

    Acts as liaison between customers and service department by communicating with customers regarding vehicle problems and repair timeline. · Displays exemplary customer service skills and a sales-minded attitude. · Advising the customer's necessity of other repairs apart from the f ...

  • Service Advisor

    1 month ago

    Only for registered members Dubai Full time

    + Achieve monthly revenue targets by upselling services and managing discount control. + Ensure vehicles are fixed right the first time. + Manage and resolve customer complaints effectively to sustain and improve Customer Service.+Job Requisition ID: 174532  · ...

Jobs
>
Service advisor
>
Jobs for Service advisor in Sharjah