Floor Manager - Dubai, United Arab Emirates - Apt Resources

    Apt Resources
    Apt Resources Dubai, United Arab Emirates

    1 week ago

    Description

    Apt Resources is excited to expand its search for a talented Floor Manager to join the team at our esteemed lifestyle restaurants. As a Floor Manager, you will play a pivotal role in overseeing daily operations and ensuring that guests receive an exceptional dining experience in a vibrant and dynamic environment. This is an excellent opportunity for someone who possesses strong leadership skills and a passion for hospitality.

    Responsibilities:

    • Supervise the front-of-house operations and manage staff to deliver high-quality service to guests.
    • Ensure that all restaurant policies and procedures are adhered to by the team, promoting a positive and productive work environment.
    • Oversee the quality of food and beverages served, ensuring consistent presentation and adherence to standards.
    • Handle customer inquiries and complaints effectively to enhance guest satisfaction and loyalty.
    • Assist in scheduling staff, managing labor costs, and maintaining inventory for the restaurant.
    • Conduct regular training and development sessions for staff to enhance service quality and product knowledge.
    • Monitor cleanliness and compliance with health and safety regulations in the restaurant.
    Requirements
    • Minimum 3 years of experience as a Floor Manager or similar role in the hospitality industry, preferably in lifestyle or upscale restaurants.
    • Outstanding leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
    • Strong communication abilities, with a customer-centric approach.
    • Proficient in managing restaurant operations, including labor management and inventory control.
    • Ability to multitask in a fast-paced environment while maintaining attention to detail.
    • Familiarity with POS systems and restaurant management software.
    • Availability to work flexible hours, including evenings and weekends.
    Benefits

    As per market standards

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