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  • Call center representative - Sharjah - Abroad Work

    Abroad Work
    Abroad Work Sharjah

    1 day ago

    Default job background
    Description
    Call Center Representative Vacancy in Sharjah, UAE

    Salon Receptionist
    (Female Prospects Only) (Al Sahara Mall, Sharjah Branch Only).

    We are seeking a Hair Salon Assistant for our Beauty Parlor


    Duties include:

    • Warmly welcome clients and walk them to the proper beauty terminal.
    • Educate appointed beauty therapists of clients' arrival.
    • Reserve and verify appointments via phone and email.
    • Process transactions (cash and credit cards) and issue invoices.
    • Offer beverages and engage in conversation with clients in the waiting area.
    • Invite walk-ins and answer questions regarding services.
    • Schedule consultations based on availability.
    • Educate clients about new services and discounts.
    • Cross-sell services and products when appropriate.
    • Update customer records with contact and billing information, appointments, and services provided.
    • Manage our call center.
    • Maintain a clean reception area.
    • Order business cards, pamphlets, and stationery as needed.

    Requirements and Skills:

    • Proven work experience as a Salon Assistant, Front Desk Agent, or similar role.
    • Hands-on experience with office equipment, such as printers and POS systems.
    • Knowledge of handling transactions.
    • Excellent communication skills (verbal, phone, and email) with a customer service attitude.
    • Strong organizational and record-keeping skills.
    • Ability to remain calm under stressful circumstances.
    • Secondary school diploma.

    Job Type:
    Full-time.

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