Service Coordinator, Dubai, UAE - Gantrex Canada Inc.

Description

To work with clients to provide quality service and to ensure clients get the services they needResponsibilities:Manages employee schedule.
Responsible in assisting employees in visa application or any related travel requirements e.g ticket booking.
Manages employee gate pass application and inductionActs as liaison between clients and company.
Scheduling appointments for clients, answering phones and tracking clients' service records.
Answers client and customer questions.
Tools transportation arrangements and coordination.
Assist Services team to prepare site related draft docs, Document control, Tools Calbration logs etc.
Responding to complaints and resolving issues or matching clients with better services.

Depending on the company's priorities, the job holder may be assigned other tasks within his/her skills and competences and for which he/she will be trained by a third party if neededSkills Technical :
Excellent critical thinking, customer service and problem-solving skills. High quality organizational skills. Team player.


Language :
Excellent verbal and written communication skills


IT :

Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel Behaviour : The ability to work well under deadlines and to multitask.

The ability to build relationships and coalitions within the communityProfileExperience: 1-3 years of industry experience or a related Admin/customer service experience required#J-18808-Ljbffr