Jnr Network Engineer - Dubai, United Arab Emirates - Michael page

Description

JobDescription

Thisrole will encompass a range of responsibilities including but notlimited to:

• Technical support to internal CSLproduct teams in the development, sales and support of IoTpropositions and Customer solutions.
• Pre-salessupport and services to CSL sales functions, providing high qualitytechnical interfaces to internal/external customers andsuppliers.
• Investigating technical incidentsand providing remedies where necessary, taking proactive ownershipof technical supplier equipment/serviceproblems.
• Co-ordinating 3rd party suppliers inthe resolution of more complex IoT issues including MobileOperators, hardware manufacturers, platform providersetc.
• Design/build of secure customer routerconfigurations, utilising internal platforms to provision, test andactivate.
• Deployment and management ofcustomer/product trials and pilots.
• Generationof technical documentation (manuals, product specifications,requirements definitions, guides, plans etc) whererequired.
• Maintaining strong technicalrelationships with key Customer/Suppliers/Partners, keeping abreastof their latest developments andtrends.
• Evaluating new products/propositions,assessing their technical suitability andviability.
• Working with operations and servicedelivery on product developments/enhancement and ensuring theirreadiness for business take on and in-lifesupport.
• Maintain detailed knowledge ofinfrastructure/applications, processes, technologies, markets,billing platforms and developments.
• To beexperienced and fully competent in own areas and to share thisexpertise with others, providing guidance andsupport.
• Provide out of hours support forescalated issues as part of an on-callrota.
• Travel if required for Customerpresentations/installations/events etc.
  
  

The SuccessfulApplicant

KeySkills & Qualifications Sought:

• Must have good in-depth knowledge andexperience of IP networking, including design, delivery andsupport
• Thorough understanding of IoTenvironment and the associated technologies including 4G/3G/GPRS,IP, VPNs, APNs, RADIUS, SIMs, Broadband, SMS, Network Managementetc.
• Able to interpret customer needs, assessand document the requirements, and identify solutions to standardand nonstandard opportunities.
• Must possessstrong communication skills, a strong work ethic, high energy andenthusiasm.
• Capability to innovate and'think out of the box' to deliver products andsolutions which meet customerrequirements.
• Able to deliver to tight timesscales and to quickly identify innovative, pragmatic andcost-effective solutions to product/customerissues.
• Able to explain difficult concepts to avariety of audiences and to ensure that the meaning isunderstood.
  

What's onOffer

• Beinga part in an exciting IoT industry and product line andservices
• Competitive benefits package including25 days annual leave. (plus 8 bankholidays)
• CCNA / CCNPQualifications
• Hybrid working 3 days on site inWatford and 2 days from home