Relationship Manager - Abu Dhabi, United Arab Emirates - ADIB - Abu Dhabi Islamic Bank

    ADIB - Abu Dhabi Islamic Bank
    ADIB - Abu Dhabi Islamic Bank Abu Dhabi, United Arab Emirates

    1 week ago

    Default job background
    Full time
    Description


    Role : Relationship Manager
    Location :Abu Dhabi


    Role Purpose:

    • Maximize portfolio revenue through all offered products.
    • High le vel service & special attention to Elite clients.
    • One Stop Shop concept- RM to be the focal point for all services.
    • Retention of existing clients & increase acquisition.
    • Confidentiality should be maintained in all aspects of the job.

      Key Accountabilities of the role
    • Achieve sales targets.
    • Build and maintain strong and healthy relationships with elite clients.
    • Maximize revenue through existing clients (FX, TT, Cash Management Services & Investment).
    • Conduct regular visits to Elite clients (quarterly for top clients).
    • Cross selling bank products for retention of clients.
    • Ensure customer's complaints are resolved efficiently.
    • Perform other tasks specified by management.
    Specialist Skills / Technical Knowledge Required for this role:

    • Compliance with Bank internal policy
    • Applying procedures and dedication for TAT
    • Excellent knowledge of service standards.
    • Knowledge of Business Relationship Management.
    • Fair knowledge of UAE Banking practice, regulations and risks.
    • Excellent communication and computer skills.