Restaurant General Manager - Dubai, United Arab Emirates - BANYAN TREE

BANYAN TREE

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Company Description

Banyan Tree Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.

The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.

Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries.

The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories.

Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai.

With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Job Description:

Summary

Under the general guidance of the Director of Food & Beverage, the role is to ensure that all guests have an engaging and dynamic experience.

The incumbent leads and drives the hotel's vision by ensuring consistent use of established tools by all Food & Beverage (F&B) employees.

Responsibilities include coordinating, supervising, and directing restaurant operations to maintain a profitable department with high-quality products and service levels.

The individual is expected to market ideas for business promotion, reduce employee turnover, manage revenue and payroll budgets, and achieve budgeted productivity while consistently maintaining high quality.

Responsibilities

Drive the promotion of the restaurant business and actively expand the customer database.
Cultivate and sustain professional relationships with all thirdparty Food & Beverage partners.
Ensure adherence to Banyan Tree standards, maintaining the consistent ethos of the restaurant.
Foster compliance with local liquor, health, and sanitation regulations.
Provide leadership and guidance to all restaurant team members during shifts and events.
Enforce accountability among staff for upholding the highest standards of uniform and grooming.
Monitor departmental performance in relation to restaurant budgets.
Monitor and manage inventory to align with the budgeted cost of sales.
Proactively seek and organize events to generate revenue for the property.
Enforce accountability among staff for delivering an engaging and dynamic guest experience to all property guests.
Continuously monitor the quality of service and products provided on the property.
Collaborate on the scheduling needs of departmental staff.
Provide ongoing training to staff to uphold service standards.
Coordinate menu sponsorship deals and menu product placements.
Act as the direct liaison to the Engineering and Housekeeping Departments, overseeing the maintenance of the property's functionality and overall appearance.
Conduct employee interviews and contribute to talent selection.
Conduct annual and periodic assessments of employee performance, providing constructive feedback throughout the year.

People & Culture

Employee Relations

Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.
Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.

Recruitment

Hire new Heartists in conjunction with the People & Culture Leader through INES.

Employee Engagement and Communications

Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company's success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.
Represent the organization as an exemplary ambassador the Accor All Inclusive
Heartist Service Culture.
Labour Turnover to be closely mon