effective debt recovery specialist - abu dhabi - beBeeProblemSolver

    beBeeProblemSolver
    beBeeProblemSolver abu dhabi

    1 week ago

    Part time

    Job title: Debt Counselling Advisor

    Description

    Debt Counselling Advisor Role

    Our organization is seeking an ambitious individual to join our team as a Debt Counselling Advisor. In this role, you will be responsible for delivering a professional service that assists customers in financial difficulty to get back on their feet.

    You will play a key part in minimizing any losses to the organization by collecting overdue debts, while also protecting both customers' and the organization's interests. This involves understanding customer circumstances and their affordability position, exploring options within remit to help them regain financial stability.

    • Manage a portfolio of live, current, and overdue debit balance customer accounts through inbound/outbound calls and other communication channels.
    • Provide relevant treatments based on the customer's circumstances & escalate the cases for legal action when necessary.
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