Sales Assistant Russian Speaker - Abu Dhabi, United Arab Emirates - GMG

Description

• Describes product features andbenefits; demonstrates the use and handling of theproduct
• Educates clients on brands qualitystandards and specifications
• Advises customerson product ranges best suited to their needs; Answerscustomers' queries to help them make a decision on thepurchase
• Provides information to customers onwarranties, features, specifications, maintenance and care ofproducts.
• Ensures customers' needsare met, complaints are resolved (or escalated) and customerservice provided is of exceptionalstandard
• Maintains awareness of new productlaunches, promotional events and sales
• Achievessales targets by using sales techniques, up-selling and crossselling
• Ensures promotions and pricing areaccurate and in line with company standards andpolicies
• Computes sale prices and discounts asapplicable; Maintains sales records
• Receivesand processes cash, changes and credit payments and generatesinvoices and receipts
• Operates as a cashier andbe consistently accurate in money handling (in caseapplicable)
• Follows the store's aftersales processes and ensures full adherence to repair/returnpolicies and procedures
• Adheres to lossprevention, inventory controls and standard operating procedures ofthe company
• Provides assistance in storemerchandising in product placement andarrangement
• Ensures the highest standards ofhousekeeping standards and grooming etiquettes are maintained instore at all times
  

Self-Management:

• Defines performance goals at thestart of the year in discussion with the reporting manager andensures that the goals are achieved during the course of theyear
• Takes ownership of his/her own learningagenda by identifying development needs in consultation with themanager and agreeing on the individual development plan which goesbeyond just training and development
• Keepsabreast of professional developments, new techniques and currentissues through continued education and professionalgrowth