Technical Community Manager - Dubai, United Arab Emirates - TRUST HIRING

TRUST HIRING

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Developing and managing strategic relationships with all entities making up the Master Communities

Implementing management plans to sufficiently and proactively plan all activities throughout the year ensuring all milestones and timelines are met.
Ensuring common areas in the Master Community and OA is kept at the best standards at all times.
Establish and maintain record system of all correspondence between owners, residents/occupiers and other relevant parties, and records to be kept pursuant to law (registration documents, etc.).
Overseeing audit inspection reports
Prepare, distribute and collect all correspondence and records related to the general assembly meeting which included but not limited to, items for discussion, nomination of board member, agenda, invitations, motions, minutes of meeting, etc.
Maintain a schedule of contracts detailing the Key Performance Indicators, due dates for service delivery, scheduled service calls and dates of attendance, and make the schedule available to a Board representative on request;
Attend and record all meetings.
Provide point of contact for owners as well occupants and attend routine written and oral communication.
Maintain full documentation for history of service providers (for example MEP replacements, major repairs, etc.).
Advise and assist owners and residents/occupiers in relation to the commercial Community Rules
Arrange Insurances and claims.
Preparing, presenting and managing budgets for the Master Communities
Managing revenue collection process to ensure maximum collections
Preparing and reviewing request for proposals or procurement requirements
Conducting regular inspections/audits of the assigned community
Managing crisis and emergencies.
Developing ways to gauge customer satisfaction levels.
Resolving customer complaints
Helping to develop community newsletters or updates on a quarterly basis
Sending regular updates / announcements to various communities, developer groups, business groups and other communities
Forwarding product related or technical questions from communities to relevant internal teams or pointing them to available resources
Reviewing event proposals sent by communities and issuing approval/rejections for proposed events following defined guideline
Coordinating with vendors on all event logistics and payments
Following up on communities to submit post events reports