Retail Area Manager - Dubai, United Arab Emirates - Annabelleme
Description
· Manage multiple stores across the UAE
· Hiring people for all the stores
· Managing and motivating sales teams
· Oversee recruitment of store managers and store retail staff
· Ensure all store staff are trained as per company guidelines
· Maintain store staff appraisals and conduct yearly appraisals
· Ensuring stores hit sales targets and maximize profits
· Ensuring that customer service at the focus of all stores and all employees
· Resolving customer complaints
· Implementation of customer loyalty program
· Marketing and promotions of all stores
· Extensive experience in sales and promotional activities across the country
· Understanding of all legal requirements to carry out sales and promotions across all the relevant government ministries
· Setup promotional displays and materials across all stores
· Ensure Visual merchandising standards are implemented as per the VM guidelines of the company
· Store appearance from VM, cleanliness, storerooms, changing rooms should be a top priority
· Make sure cameras, music, and anything IT related are always working
· Ensure store targets are set in time, ad targets are met across all stores
· Communicate with all mall management offices to take part in marketing activities
· Make sure new store openings take place on time
· Work on operating manuals, to adhere to company SOP's and KPI's and make sure these are met- Store operations, Visual merchandising
· Inventory management- Work closely with warehouse manager to ensure new products are delivered to store in a timely manner
· Inventory management- Ensure each store has enough stock to hit targets
· Inventory Management- Work with the inventory management team to ensure that store stock takes are conducted on time and reports submitted to head office on time
· Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and being aware of all upcoming new retail destinations.
· Sharing monthly competitor analysis