Director of Food Beverage - Dubai, United Arab Emirates - Accor

Description

JobDescription

• Ensuring guest and employeesatisfaction, while maintaining market competitiveness andexceptional financial performance.
• Ensuringappropriate hiring, training, motivating, coaching, and developingof department's teammembers.
• Responsible for ensuring the smoothdaily operation of the Food and BeverageDepartment.
• Develop and administer theF&B budget, action plan and promotional activities of thedepartment to stimulate sales and profit while controllingoperating expenses.
• Surveying, reviewing andanalyzing competition, market trends, customer needs and commentsin order to be proactive and adapt with businessintelligence.
• Evaluating changes in guestneeds, the guest mix and competitive set, to recommend appropriateproduct/service and operational changes asnecessary.
• Attend and actively participate inweekly Head of Department meetings respecting the confidentialityof issues which may be discussed formally orinformally.
• Manage the service of food andbeverage within the restaurant, café, bar, and in roomdining.
• Ensure cleaning and maintenance ofoutlets, work areas, tableware, utensils and other materials andequipment used by restaurant, bar, room service and conferenceareas.
• Regular liaison with the EngineeringDepartment ensuring that maintenance requests are completed quicklyfocusing on guest needs as apriority.
• Coordinate between Conference andEvents, Food & Beverage and Front Office to ensure thatpreparations for conference events involving Front Office/Housekeeping have been made.
• Assist in thepreparation monthly restaurant, bar, and cafe reports, commentingon key performance indicators and action taken to keep ontarget.
• Management and guidance of outlet staffunder control, namely Managers, Food & BeverageSupervisors/ Team Leaders and Food and BeverageAttendants.
• Prepare weekly and monthlyforecasts for restaurant, bar room service and cafeareas.
• Be knowledgeable of and operate withinappropriate outlets and hotel liquor licensing guidelines and HouseManagement Policies.
• Any other duties asassigned.
  

Qualifications

• Minimum 5 - 8 years of experience ina similar role, preferably in a five star luxurysetting.
• Proven experience in meeting budgetedand forecasted for costs for payroll/wage costs and departmentcosts.
• Experience in managing and developing ateam, including performance management, performance reviews,disciplinary procedures, creating learning and development plans,coaching etc.
• Has a good understanding ofluxury guest expectations and desire to meet theseexpectations.
• Hold legislative qualificationsto be eligible for the position.
• Goodunderstanding of Micros, Opera, and other relevantapplications.
• Project professional image at alltimes through personal presentation/ interpersonalskills.
• Desire and ability to mentor, train anddevelop staff.
• Has awareness of industry trendsin service, product and presentation.
• Initiatescontacts and establishes rapporteasily.
• Ability to assert point of viewdirectly yet tactfully.
• Organize time and workefficiently.
• Excellent numeracy, verbal andwritten communication skills, English isessential.
• Appreciates and maintains aneffective outlet for stress.
• Aptitude fordeveloping promotions andmarketing.
• Willingness to work weekends andpublic holidays as part of the job role.
• Apassion for food, wine and the culinary arts that is knowledgeableand effusive.
• Has the aptitude and willingnessto undertake further development withSofitel.