Helpdesk/support Coordinator - Dubai, United Arab Emirates - MAB International Services LLC

MAB International Services LLC
MAB International Services LLC
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

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Description
of role

  • Allocation call outs to respective team
  • Coordination with Workshop for repairs
  • Proposal sending to customer for minor jobs
  • Sending call out and performance report to customers
  • Evaluation of yearly basis support performance, and cost analysis.
  • Coordination with corresponding account managers for necessary escalations.
  • Coordination with customer for arranging Workfront readiness for support team.
  • Tracking of Customer assets and gate passes.
  • Preparing necessary document for work permits.
  • Coordination with third party vendors.
  • Scheduling PPM and maintaining Asset list of clients.
  • Bachelors degree with electronic background.
  • Excellent communication skills.
  • Hardworking and self initiative.
  • Work under pressure.
  • Multitasking and good team player.
  • Logical approach to solve problems.

Salary:
AED3, AED3,500.00 per month


Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)
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