Sr. Territory Lead Trauma - Dubai
2 days ago
Job description
Work Flexibility: Field-basedWe are looking for a Sr. Territory Lead for our Trauma & Extremities department in Dubai.
What you will do
Promote Stryker products while ensuring customer satisfaction across your assigned territory in Dubai.
Become the resident expert on your product line for surgeons and healthcare professionals.
Build and maintain strong business relationships with current and potential customers.
Monitor market trends, competitors, product developments and regulatory updates in your region and report insights to your manager.
Execute business activities aligned with the company's regional strategy and targets; prepare regular business reporting.
Plan, conduct and document customer visits, meetings, demos and product evaluations.
Evaluate customer RFQs and prepare complete material lists based on identified needs.
Guide customers on purchasing channels (tenders, leasing, direct purchase, etc.) and collaborate with the tender team on procurement projects.
Track delivery timelines and provide regular updates to customers.
Oversee product delivery, installation, and user training; attend surgical cases as needed.
Ensure accurate billing and support Finance/Accounting in collection follow-up.
Communicate customer complaints/feedback to Quality, take corrective actions and report back accordingly.
Prepare, manage and return Congress/Demo materials in proper sterilized condition.
Work closely with the Marketing team on scientific support requests and initiatives.
Collaborate with the logistics team when required.
What you will need
Bachelor's degree in Business, Medical Sciences, or a related field.
1–3 years of commercial experience as a Territory Lead or similar role.
Experience in medical devices or a relevant industry (strong advantage).
Strong communication, relationship-building and teamwork skills.
Customer-focused attitude with the ability to work independently and handle responsibility.
Ability to evaluate situations based on multiple data sources and make informed judgments.
High integrity and reliability in meeting commitments.
Proficiency in English (Arabic is a plus for Dubai).
Proficiency in MS Office.
Valid driving licence.
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