Sales Consultant Arabic Speaker - Dubai, United Arab Emirates - AL Nabooda Automobiles LLC.

Description

Sales Consultant Arabic Speaker

Locations:
Dubai .


Category :
Others

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Job Purpose

To proactively develop Protech and Tinting sales opportunities with local business customers, NEW and USED car dealers maximising the business potential and ensuring that each customer receives excellent customer service, achieving sales targets.

Identify customer s specific commercial requirements and provide solutions that exceed customer s expectations.
Accountabilities
Business Development

• Maximise PROTECH and TINTING opportunities through a pro active approach to selling, talking on product to the customer.
• Build rapport with customers and NEW and USED car dealers to understand their specific requirements and to increase penetration of PROTECH and TINTING sales across the range, Product and service.
• Have a thorough understanding of competitive activity, plans and strategies utilising this market intelligence to shape local strategy.
• Plan and organise selling activities, area wise and segment wise to win new business and maintain contact with existing customers.
• Design and deliver business presentations, proposals and demonstrations to customers, follow up and close deals.

Operational

• Develop and maintain a customer database, record all contact requirements and follow up information, ensure that data is kept up to date, use to support direct marketing initiatives.
• Implement quality controls and voice of the customer feedback systems (Including complaints handling) which enable performance to be managed and reviewed regularly to continuously improve standards and consistency of performance.
• Monitor and evaluate customer needs and competitor activity in the local market, ensuring that campaigns are relevant and targeted.
• Identify and contract with companies to deal with PROTECH and TINTING for vehicles that meet customer requirements and delivering a unique customer service.

Reports

• Produce daily, weekly and monthly reports to identify sales and marketing activity and performance against sales targets.

Personal Development

• Maintain product knowledge of the full range of PROTECH, TINTING & FOILING range and comparable product ranges of its direct competitors.
• Arrange an annual appraisal with your line manager in accordance with the company s appraisal process.

Key Performance Indicators
Performance against Budget.
Customer Satisfaction Index.
Number of new customers.
Market Share%
Education/Qualification, Skills, Competencies and Experience
Identify the recruitment specifications needed to perform this job at fully-acceptable level
a. Education/Qualification
Management Degree desirable
Graduate Degree with UAE attestation (Mandatory)
Experience (experience required for the job)
1 3 year experience in a sales and marketing environment.
PROTECH and TINTING or Similar venture.
Proven track record of achieving sales targets.

• Required Arabic speaker

b. Skills (general job knowledge & skills)
Strong interpersonal skills.
Planning and Organising.
Excellent verbal and written communication.
Strong Sales Skills Customer Focus.
Specialist Knowledge.
Computer Literacy.
Time Management.
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Desired Candidate Profile

Education:
Bachelor of Business Administration(Management)


Gender:
nm


Nationality:
Any Nationality