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- To oversee the Housekeepingoperations, including the Laundry and the Internal CommunicationCenter, ensuring that the hotel standards and procedures are fullyknown and followed.
- To ensure that all therooms are prepared and inspected as per standards and according toguest requests and needs, including the Turn Downservice.
- To ensure that the flower decorationsin the rooms and public areas are always maintained as per therequired standards.
- To ensure the up keeping ofall the front of the house, including the hotelentrance.
- To ensure the up keeping of all thedesignated back of the house areas.
- To checkregularly the night shift for cleaning.
- Toensure appropriate stock level for the smooth run of theHousekeeping and Laundry operations and to approve requisitionsaccordingly.
- To ensure that the inventories oflinen, uniforms and other applicable items are done and recorded asscheduled.
- To deal with different suppliers andcontractors.
- To overlook the Pest Controlservice and jointly with the Stewarding Manager and Chief Engineerto establish the Pest Control schedules.
- Toimplement housekeeping related HACCPprocedures.
- To be involved in sustainabledevelopment and to apply energy and wastemanagement.
- To monitor cost control and tosuggest saving programs.
- To ensure all linenand uniform management and handling procedures arerespected.
- To implement Focus and otherfinancial procedures.
- To supervise and controlLost and Found, maintain records and mail packages toclients.
- To be aware of all VIPs visiting orstaying in the hotel. To personally inspect VIProoms.
- To make regular room and public areainspections with the Engineering Department on deviation fromstandard set-ups and maintenance. To follow up on the Out of Orderand Out of service rooms.
- To liaise with theFront Office on the scheduling of rooms for maintenanceprograms.
- To ensure a close co-ordination withthe Front Office, Engineering, Food and Beverage as well as theGuest Relation regarding usual and unusual guestrequests.
- To daily review the Night Auditreports related to the Housekeeping.
- To offerassistance at any time in the operations and to monitor, highlightand suggest improvements on any dysfunction.
- Toensure a proper coverage and supervision of the Housekeepingsections at all times.
- To set performancetargets for all associates and constantly monitor and increasestaff productivity.
- To ensure and perform aproper use of all the equipment and property management system, tohave a perfect knowledge of the set ups.
- Toensure the strict control of room keys and sectionkeys.
- To implement and follow up daily checklists.
- To prepare forecasts andstatistics.
- To respect schedules, terms anddeadlines as agreed with theManagement.
housekeeping Attendant - Abu Dhabi, United Arab Emirates - Hotel Chadstone Melbourne MGallery
