Team Lead - United Arab Emirates - Jumeirah

    Jumeirah
    Jumeirah United Arab Emirates

    1 week ago

    Description
    Description

    About Jumeirah 

    Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. 

    About Jumeirah Zabeel Saray

    Jumeirah Zabeel Saray is an exclusive beachside resort located in the west crescent of Palm Jumeirah in Dubai. Inspired by the palaces of the Ottoman Empire, the resort is home to the award-winning Talise Ottoman Spa, a curated selection of restaurants, and family-friendly experiences. Guests can also enjoy water sports, with a private jetty offering shuttle boat transfers to and from the mainland of Dubai. 

    About the Job

    An exciting opportunity has arisen for a Team Lead to join Jumeirah Zabeel Saray. 

    The main duties and responsibilities of this role include:
     

    • Deliver premium and specialized spa treatments, including advanced massage techniques, holistic therapies, and signature rituals, customized to meet the needs of VIP and elite-tier guests.

    • Conduct detailed pre-treatment consultations to assess guest wellness history, preferences, and special requirements, creating personalized therapy plans.

    • Create exclusive spa journeys by incorporating luxury products, aromatherapy, and wellness enhancements to provide exceptional and memorable guest experiences.

    • Maintain the highest standards of hygiene, safety, and presentation, ensuring treatment rooms and spa areas consistently reflect ultra-luxury standards.

    • Act as a trusted wellness advisor by recommending tailored wellness programs, retail products, and lifestyle enhancements to support guest well-being.

    • Handle VIP guests with discretion and professionalism, maintaining confidentiality, accurate guest records, and personalized service for repeat visits.

    About You

    The ideal candidate for this position will have the following experience and qualifications

    • Higher Secondary School Certificate or equivalent is required, along with an advanced, nationally recognized professional health therapy qualification.

    • 2–3 years of experience in a luxury spa environment, with proven expertise in advanced treatments and regular exposure to VIP and elite-tier clientele.

    • Additional certifications in holistic therapies, luxury skincare, or wellness programs are highly desirable and considered a strong advantage.

    • Exceptional ability to conduct in-depth guest consultations, personalize treatments, and deliver bespoke wellness experiences at an ultra-luxury standard.

    • High level of professionalism, discretion, and emotional intelligence, with strong communication skills and a passion for global wellness trends and continuous learning.

    About the Benefits

    At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

    Benefits include:

    • Supportive and inclusive work environment

    • Access to Learning & Development programmes and clear career pathways

    • Opportunities for internal mobility within our global network

    • Colleague discounts on food, beverage, and hotel stays worldwide

    • Company-provided shared accommodation

    • Comprehensive healthcare and life insurance coverage

    • Paid annual leave and flight from your home country

    • Performance-based incentives tailored to your role

    • Competitive tax-free salary paid in UAE Dirhams (AED)

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Team lead