Housekeeping Coordinator - Sharjah, United Arab Emirates - The Act Hotel

The Act Hotel
The Act Hotel
Verified Company
Sharjah, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description
A Housekeeping Coordinator plays a crucial role in managing and coordinating the day-to-day operations of the housekeeping department.

The specific duties and responsibilities may vary depending on the organization, but here is a general overview of the job description:


Scheduling and Staff Management:
Develop and maintain a housekeeping schedule to ensure proper coverage.
Assign tasks and responsibilities to housekeeping staff.
Monitor and manage staff attendance and punctuality.


Inventory Management:
Keep track of housekeeping supplies, cleaning products, and equipment.
Place orders for cleaning supplies and amenities as needed.
Ensure that all cleaning materials are stocked and readily available for staff use.


Quality Control:
Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to standards.
Address and resolve any issues or deficiencies in cleaning standards.
Implement and maintain quality control procedures.


Communication:
Act as a liaison between the housekeeping department and other departments within the organization.
Communicate with front desk staff to coordinate room cleaning schedules based on guest check-ins and check-outs.


Training and Development:
Train new housekeeping staff on cleaning procedures, safety protocols, and customer service standards.
Provide ongoing training and support to ensure staff members are performing at the highest level.


Guest Relations:
Handle guest complaints related to housekeeping and work to resolve issues promptly.
Communicate with guests to gather feedback on the cleanliness and quality of their accommodations.


Budget Management:
Assist in developing and managing the housekeeping budget.
Monitor expenses and find ways to operate efficiently within budget constraints.


Health and Safety Compliance:
Ensure that housekeeping staff follows safety and sanitation guidelines.
Implement and enforce health and safety policies to maintain a clean and safe environment.


Record Keeping:
Maintain records of cleaning activities, inspections, and inventory levels.
Prepare reports on housekeeping performance and submit them to management.


Collaboration with Maintenance:
Coordinate with the maintenance department to address any repairs or maintenance issues in guest rooms or public areas.


Ability to commute/relocate:

  • Sharjah: Reliably commute or willing to relocate with an employerprovided relocation package (required)
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