Sales Development Representative - Dubai, United Arab Emirates - CleverTap

Description

About the Role:

Sales Development Representatives are responsible for qualifying leads at the initial stages in the sales funnel. They must research potential clients, connect with and educate prospects and qualify leads before handing them off to the closers of the sales team.

What will you do:

• Respond, engage and qualify inbound leads and inquiries
• Perform cold outreach across multiple channels (calls, emails, LinkedIn, etc.) to generate new sales opportunities for the Account Executive Team
• Collaborate across CleverTap's Marketing and Sales organization in order to identify new opportunities
• Coordinate meetings, calls, and product demonstrations of CleverTap with prospects
• Ensure excellent pre-and post-sales service
• Hold intelligent and engaging conversations over the phone and email
• Bring insights to potential customers that reflect an understanding of the market, technology landscape, and other potential use cases
• Efficiently navigate Salesforce and other sales operational tools to create, update, retrieve, and understand account, contact, and opportunity information
• Identify prospects' BANT (Business, Authority, Need and Timeline) according to CleverTap's sales methodology
  
  

What are we looking for

Must have:

• 2+ years of B2B Sales experience
• Interest or passion in sales
• Fluent in English and Arabic
• Excellent written and verbal communication skills
• Capacity to accept and learn from constructive feedback
• Proven ability to work and succeed in a fast-paced, changing environment
• Efficient at gathering, analyzing, and communicating customer and market research
• High attention to detail with an 'everything matters' approach
• Creative, inquisitive, and curious approach to partnering with internal and external teams and customers
• Comfortable moving between priorities and managing deadlines across multiple areas of focus. Skilled at prioritizing tasks and time
• Committed to proactive collaboration and accountability; you are prepared, informed, and ready to go
  
  

Good to have:

• Experience with digital productivity, collaboration, and sales tools including; Salesforce, LinkedIn Sales Navigator, Slack, and G Suite
• Knowledge of MarTech solutions
  
  

Measures of Success:

• Qualified leads
• Funnel size
• Conversion rates
  
  

Competencies:

• Functional: Mobile marketing expertise, Martech understanding, Result oriented are desirable
• Behavioral: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills
  
  

Who will you report to: RVP Sales META

Why join us

• Be a part of a global growth stage startup
• Work in a fast-paced, dynamic environment where your contribution matters
• You are passionate about technology and its impact on the high growth mobile technology space
• Innovate at scale, with learning opportunities
  
  

What is working at CleverTap like

• Be a part of a global category creator - hyper growth B2B SaaS startup
• Work in a fast-paced, dynamic environment where your contribution matters
• Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
• Accountability and driving outcomes is the key to success
• Your career here is limited by you and nothing else
• Teamwork trumps individual success
• You are passionate about experience technology and its impact on enabling growth
• Innovate at scale, with learning opportunities and having fun along the way
  
  

About the Function:

We are a team of Growth Pilots where everyone works together towards a common objective:

P : Act with First Principles

I : Take Initiative

L : Seek to Learn

O : Take Ownership of Outcomes

T : Help Achieve Together

S : Speak up then Commit

About CleverTap:

CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real time. Its unique AI capability is insightful, empathetic, and prescriptive, facilitating smarter and faster decisions. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement.

The platform is powered by TesseractDBTM – the world's first purpose-built database for customer engagement, offering both speed and economies of scale.

CleverTap is trusted by 2000 customers, including Electronic Arts, TiltingPoint, Gamebasics, Big Fish, MobilityWare, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John's, and Tesco.

Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One, the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Delhi, Singapore, and Jakarta.

For more information, visit or follow us on LinkedIn and X.

If you think you'd be a good fit for this role, we'd love for you to apply

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.

We're excited to showcase what we have to offer