Head Waiter/head Waitress - Dubai, United Arab Emirates - AWJ Investments

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Job Details:


  • Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort & provide the team with a vision of the project objectives.
  • Motivate and inspire team members &Lead by setting a good example (role model) behavior consistent with words.
  • Coach and help develop team members; help resolve dysfunctional behavior, facilitate problem solving and collaboration.
  • Maintain healthy group dynamics, intervene when necessary to aid the group in resolving issues.
  • Assure that the team members have the necessary education and training to effectively participate on the team.
  • Encourage creativity, risktaking, and constant improvement, Recognize and celebrate team member.
  • Coordinate with internal and external partner (Staff & Guest) as necessary.
  • Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques, and tools to support task performance.
  • Assure that the team addresses all relevant issues within the specifications and various standards.
  • Provide necessary business information.
  • Initiate subgroups or subteams as appropriate to resolve issues and perform tasks in parallel.
  • Work with floor managers to obtain necessary resources to support the team's requirements.
  • Obtain and coordinate space, equipment, and communication lines for team members.
  • Coordinate with floor manager to establish meeting times, places and agendas.
  • Provide status reporting of team activities against the program plan or schedule.
  • Keep the floor manager and outlet manager of task accomplishment.
  • Communicate with floor Manager and outlet manager about all issues which cannot be resolved by the team.
  • Provide guidance to the team based on management direction.

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