Front Office Supervisor - Dubai, United Arab Emirates - irisestaffng
Description
**Company- Children's Center****Role
- Front Office Operations and Admin**
Duties - Manage and oversee the front office while maintaining operational procedures and delivering a consistent level of high standards of customer service within the department
- Respond in a courteous, professional, and rapid manner in order to resolve all guest and staff difficulties
- Maintain adequate inventories and assist in ordering operating supplies
- Process all guests' disputes and claims
- Supporting the operatios Manager in new hire onboarding process with all new employees
- Coordinate Front Office activities with other departments and checkin Patients.
- Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
- Responsible for recerieving the beirf from the leadership and following the service standards.
Requirements:
- A minimum of 3+ years of experience in a fast paced and professional environment
- Previous Front Office/ operations and admin experience
- Proven success of "champion of the culture," facilitating excellent communication and engagement
- Team focused with an understanding of the bigger picture and how you can contribute
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, parents etc.
- Able to effectively manage different stakeholders and be persuasive
Education
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Minimum of a Bachelors Degree
- Strong background in providing excellent customer service skills preferred
- Proficient with Microsoft Word, Outlook, and Excel preferred
Pay:
AED10, AED14,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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