Front Office Supervisor - Dubai, United Arab Emirates - irisestaffng

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description
**Company

  • Children's Center****Role
  • Front Office Operations and Admin**
    Duties
  • Manage and oversee the front office while maintaining operational procedures and delivering a consistent level of high standards of customer service within the department
  • Respond in a courteous, professional, and rapid manner in order to resolve all guest and staff difficulties
  • Maintain adequate inventories and assist in ordering operating supplies
  • Process all guests' disputes and claims
  • Supporting the operatios Manager in new hire onboarding process with all new employees
  • Coordinate Front Office activities with other departments and checkin Patients.
  • Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
  • Responsible for recerieving the beirf from the leadership and following the service standards.

Requirements:


  • A minimum of 3+ years of experience in a fast paced and professional environment
  • Previous Front Office/ operations and admin experience
  • Proven success of "champion of the culture," facilitating excellent communication and engagement
  • Team focused with an understanding of the bigger picture and how you can contribute
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, parents etc.
  • Able to effectively manage different stakeholders and be persuasive

Education
The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Minimum of a Bachelors Degree
  • Strong background in providing excellent customer service skills preferred
  • Proficient with Microsoft Word, Outlook, and Excel preferred

Pay:
AED10, AED14,000.00 per month


Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

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