Head of Operations @ Keyper - Dubai, United Arab Emirates - WBV
Description
In this role, you will be responsible for developing and implementing operational strategies, policies, and procedures to optimize productivity and efficiency.
You will collaborate closely with cross-functional teams to streamline processes, improve quality, and drive continuous improvement initiatives.Key Responsibilities:
- Lead and manage the Operations department, providing guidance and support to team members
- Develop and implement operational strategies, policies, and procedures
- Ensure effective resource allocation and utilization to meet operational goals
- Collaborate with other departments to streamline processes and improve overall efficiency
- Monitor and analyze key performance indicators to identify areas for improvement
- Drive continuous improvement initiatives to enhance operational effectiveness
- Ensure compliance with regulatory requirements and industry standards
Requirements:
- Proven experience in a similar role, preferably in the [industry]
- Strong leadership and management skills
- Excellent problemsolving and decisionmaking abilities
- Exceptional communication and interpersonal skills
- Ability to work effectively in a fastpaced and dynamic environment
- Strong analytical and strategic thinking capabilities
- Proficiency in [relevant software/tools/systems]
- Bachelor's degree in [relevant field]; MBA or equivalent is a plus
- Lead and mentor the operations team in data entry, coordination, and contract management, and the property management team in rent collection and tenant relations, whilst fostering a collaborative and efficient work environment.
- Collaborate crossfunctionally with product, technology, sales, and finance teams to improve operational processes and technology features.
- Proven experience in strong problemsolving skills, with a focus on simplifying complex operational challenges and streamlining processes in a fastpaced environment.
- Liaise with finance teams to understand and integrate trust accounting and basic accounting principles into operational processes.
- Managing rent payments, expenses, and other financial aspects related to property investment.
- Demonstrate the ability to work effectively with various departments, including technology, sales, and finance, to enhance operational processes and technology solution.
- Simplify complex operational challenges, maintaining a focus on efficiency and problemsolving.
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