- Be the single point of trust for your named accounts: daily check-ins, quarterly business reviews, and surprise-and-delight moments.
- Map stakeholder ecosystems, uncover hidden decision‑makers, and orchestrate multi‑threaded relationships.
- Proactively spot renewal risks 90 days out and turn them into expansion conversations.
- Co‑create success plans with every key account, tying IFZA solutions to their KPIs.
- Host VIP on‑site experiences, private webinars, and exclusive partner events.
- Drive 80 % of your revenue from existing accounts through upsell, cross‑sell, and referral engines.
- Generate net‑new logos only via warm introductions from your happy clients.
- Conduct "Voice of the Customer" interviews and convert insights into product roadmap wins.
- Own the full renewal cycle: forecasting, pricing negotiations, contract signatures.
- Live in the CRM: every coffee, call, and commitment logged within 60 minutes.
- Present account health scorecards in monthly leadership reviews.
- Travel domestically and internationally to "high‑touch" your top 20 accounts.
- Mentor junior reps on the art of relationship‑led selling.
- Perform other duties assigned by Management.
- Full English fluency (additional languages = instant superpower).
- Intermediate MS Office + advanced CRM mastery (we use Salesforce).
- World‑class listener, storyteller, and executive presence.
- Valid UAE driver's license + own car.
- Infectious optimism and genuine curiosity about people.
- 3+ years as a named‑account owner who consistently grew book‑of‑business YoY.
- Documented 120 %+ quota attainment in a relationship‑heavy sales role.
- Experience running QBRs that clients "ask" to put on their calendar.
- Tertiary qualification OR equivalent street‑smart success in B2B/B2C services.
- Bonus: Free‑zone, immigration, or business‑setup industry knowledge.
- 24 Annual leave days
- Annual flight home
- Life insurance plan
- Medical insurance plan (with the option to upgrade at your own cost)
- Bonus scheme (in relevant departments)Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
- Opportunities to learn, develop and grow with the organization
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Client Engagement Manager - dubai - IFZA
Description
As a Client Engagement Manager, you are the heartbeat of every client relationship. Your mission is to own, nurture and grow a dedicated portfolio of Professional Partners and direct clients by becoming their most trusted advisor.
You will live inside your accounts: celebrating their wins, solving their pains, and turning every interaction into deeper loyalty and bigger renewals + upsells. Sales targets are met because relationships are unbreakable, not in spite of them.
Main Responsibilities – How You Build Lifelong Advocates-
Engagement Manager
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Engagement Manager
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Engagement Manager
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Engagement Manager
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Engagement Manager
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Sr. Engagement Manager
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Senior Engagement Manager
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Client Engagement Manager
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Senior Engagement Manager
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AI Engagement Manager
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Client Engagement Manager
Only for registered members Dubai, Dubai
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Client Engagement Manager
Only for registered members Dubai, Dubai
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Client Engagement Manager
Only for registered members Dubai, Dubai
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Client Engagement Manager
Only for registered members Dubai
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Sr. Engagement Manager - 11133
Only for registered members Dubai, Dubai
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Sr. Engagement Manager - 11133
Only for registered members Dubai, United Arab Emirates
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Sr. Engagement Manager - 11133
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Senior Engagement Manager – Workforce Planning
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Associate and Engagement Manager – Sports and Entertainment – Riyadh
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