Reservation Agent - Dubai, United Arab Emirates - MILLENNIUM CENTRAL DOWNTOWN
Description
Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.- Processes reservations from the sales office and travel agents.
- Knows the type of rooms available as well as their location and layout.
- Knows the selling status, rates, and benefits of all packages.
- Knows the credit policy of the hotel and how to code each reservation.
- Creates and maintains reservation records by date of arrival and alphabetical listing.
- Determines room rates based on the selling tactics of the hotel.
- Prepares letters of confirmation.
- Communicates reservation information to the front desk.
- Processes cancellations and modifications and promptly relays this information to the front desk
Qualifications:
- With atleast 2 years of experience in a 5 Star Hotel is mandatory
- Software knowledge of Opera system is mandatory
- Currently residing in the UAE
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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