Reservation Agent - Dubai, United Arab Emirates - MILLENNIUM CENTRAL DOWNTOWN

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

beBee Recruiter


Description
Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.

  • Processes reservations from the sales office and travel agents.
  • Knows the type of rooms available as well as their location and layout.
  • Knows the selling status, rates, and benefits of all packages.
  • Knows the credit policy of the hotel and how to code each reservation.
  • Creates and maintains reservation records by date of arrival and alphabetical listing.
  • Determines room rates based on the selling tactics of the hotel.
  • Prepares letters of confirmation.
  • Communicates reservation information to the front desk.
  • Processes cancellations and modifications and promptly relays this information to the front desk

Qualifications:


  • With atleast 2 years of experience in a 5 Star Hotel is mandatory
  • Software knowledge of Opera system is mandatory
  • Currently residing in the UAE

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

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