Recreation Manager - Dubai, United Arab Emirates - Autograph Collection Hotels

Description

JOB SUMMARY

The Recreation Manager orchestrates premier guest experiences by overseeing pool facilities, kids' club, play areas, gym, and resort activities.

Committed to elevating guest satisfaction through innovative initiatives and tailored offerings. Adept at ensuring seamless operations while proactively enhancing recreational amenities. Skilled in fostering engaging environments for diverse age groups, prioritizing safety, and delivering exceptional service. Proficient in driving dynamic programming and implementing creative strategies to exceed guest expectations.

Dedicated to refining and expanding the resort's recreational offerings, cultivating memorable experiences, and establishing the venue as a top-tier destination for families and leisure seekers.

Education and Experience Experience:
3+ years managing recreational facilities in a hospitality or resort environment


Education:
Bachelor's degree in Hospitality Management, Recreation Management, or related field preferred. Relevant certifications safety, first aid) are advantageous.


CORE WORK ACTIVITIES Facility Oversight:
Manage and maintain pool facilities, kids' club, play areas, gym, and other recreational amenities


Guest Experience Enhancement:
Drive initiatives to elevate guest satisfaction through tailored offerings and engaging activities


Team Leadership:
Lead and motivate staff, ensuring seamless operations, and adherence to service standards


Program Development:
Innovate and implement new programs to cater to diverse age groups and interests


Safety Assurance:
Ensure strict compliance with safety regulations, conducting regular checks for a secure environment


Collaboration:
Coordinate with departments to optimize guest experiences and align recreational activities with overall resort objectives


Budget Management:
Develop budgets, monitor expenses, and optimize resources for efficient facility operation


Continuous Improvement:
Proactively identify opportunities to enhance offerings, seeking ways to exceed guest expectations


Communication:
Foster effective communication channels between staff and management, addressing concerns promptly


Guest Engagement:
Interact with guests, gathering feedback to refine offerings and ensure a memorable experience. Conducting Human Resources Activities

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Participates in the performance appraisal system process, giving feedback when needed.
• Coordinates training activities for employees in department.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.