Housekeeping Team Leader - Al Barsha, United Arab Emirates - Grand Excelsior Hotel Al Barsha

Grand Excelsior Hotel Al Barsha

Verified Company

Al Barsha, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Ensures staff under supervision follows required cleaning procedure.

Checks all occupied, departure, and vacant rooms.
Checks all check out rooms, pending room should be no rubbish, dirty linen, left over fruit and flower.
Monitors room attendants to ensure that long staying and VIP guests receive special attention an amenity.
Inspects permanent showing rooms, presidential, Deluxe Suite and Deluxe rooms.
Follow up on guest complaints.
Assists with the upkeep of discipline and house rules.
Report lost and found items.
Report of any missing items and eventual damage done by the guest immediately to Assistant Housekeeper.
Report all maintenance deficiencies immediately; follow up on corrective actions to Engineering Department.
Make sure that all shift staff properly hand over to the next reliever.
Keep the logbook up to date for Assistant Housekeeper.
Attends daily briefing and be attentive on special instructions.
Establishes effective employee relations.
Provides input to Housekeeping Department meetings.
Handles floor Housekeeping report as instructed.
Communicates room status between floors and Housekeeping office.
Participates in taking various Housekeeping inventories.
Ensures that communication between the staff and superiors is properly flowing.
Ensures that communication between the Housekeeping Department and other Department is properly flowing.
Advice subordinates on their work performance.
Conducts job orientation of newly employed employees.
Organizing deep cleaning.
Trains Housekeeping staffs according to set departmental standards and Policies and Procedures and evaluation.
Knowledge of safety, fire and hygiene regulations and makes sure that they are following the procedures.
Responsible for proper utilization and security of equipment in work areas.
Maintains appropriate standards of dress, hygiene, uniforms, appearance and conduct of Housekeeping employees.
Controls and requisitions guest supplies, cleaning supplies, and linen necessary for the daily operation.
Recommends possible improvement of operation.