- At least 3-4 years' experience supporting Sales teams in a Presale roles. Be able to demonstrate a track record leading to sales success
- An excellent team player, with the ability to work across all disciplines.
- Excellent communication and presentation skills, with the ability to communicate technical value into business value.
- Previous 3 – 5 years of experience working with Java, .NET, PHP or JavaScript languages and are knowledgeable around web technologies as well as SQL.
- Experience and knows the way around typical OS's including Windows & Linux.
- Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
- Ability to manage a number of project simultaneously, work with a number of different sales people and support other SEs where needed.
- Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
- Must be fluent in English
- Experience with technologies and techniques around Observability
- Experience with Cloud environments like Azure, AWS, GCP, Kubernetes, Openshift etc.
- Experience with JavaScript frameworks including JQuery, Dojo, AngularJS etc.
- Experience with Java technology including Servlets, Struts, Spring, Web Services, EJB, JMS etc.
- Experience with Cloud and Big Data technologies
- Help clients evaluate the Dynatrace Observability & Security Platform
- Partner with sales representatives to identify new sales opportunities as well incremental sales opportunities within existing accounts.
- Partner with our local partners to also help identify new sales opportunities as well incremental sales opportunities within existing accounts.
- Provide technical leadership in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
- Take ownership of solution evaluations and Proofs-of-Concept in support of sales opportunities either directly or through channel partners.
- Maintain and continuously develop technical knowledge.
- Share knowledge across the team and continuously develop and enhance personal and team capabilities.
- Provide feedback to Product Management for enhancements needed in the market and also escalation required to resolve the technical issues.
- As thought leader in the market and local region, support key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events: ensure the top demo is delivered by you and the team at demo booths. And on the main stage deliver keynote presentations.
- Work with local Sales and Solutions Engineering leadership to identify learning/development opportunities for you and the local team that helps maintain the companies leadership position in the market.
Solutions Engineer - Dubai, United Arab Emirates - Dynatrace
Description
Job Description
What's the role?
As a Dynatrace Solutions Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team, our prospects and customers. You will be the expert on Dynatrace platform and all things Observability. Within this exciting role, you will responsible for executing great demo's which demonstrate Dynatrace unique approach in solving the customer's pain, executing and managing POCs remotely and onsite, building key relationships with Dynatrace's customers and completing RFIs & RFPs. You will also work across teams including Dynatrace's innovation labs, Dynatrace's ACE Services consultants, CSMs and marketing.
About you:
To ensure your success as a Solutions Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:
Qualifications
Desired Experience & Skills:
What You'll Do:
Additional Information
We are a market share leader & a 13x magic quadrant leader
We invest more in R&D than some of our competitors' total revenue, assuring market-leading customer value and quick adoption
Enjoy our culture of excellence with competitive compensation packages that recognize and reward greatness
Working with the largest of the Cloud players like AWS, Azure, Pivotal and Google Cloud allows our customers to have the best of 3rd Generation Monitoring in the world. Not to mention we're fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology