Patient Relationship Executive Only for Fresher - Dubai, United Arab Emirates - Aims Healthcare LLC

Aims Healthcare LLC
Aims Healthcare LLC
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description
Strong customer contact experience.

  • An analytical mind with strong attention to detail.
  • To answer and direct incoming phone calls.
  • Ability to prepare routine administrative paperwork.
  • Ability to communicate effectively, both orally and in writing.
  • Ensure all standard protocols set by the organization are maintained.
  • Manage relationships with physicians, nurses, and the health care support team.
  • Maintains relationship with all listed labs and other support facilities.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Contributes to team effort by accomplishing related results as needed.
  • Performing a variety of clerical duties, receiving sorting, distributing mail, sending out mailings, organizing correspondence, reports, and other documents.
  • Ensure coordination of communication between patients and families and medical team to provide.
- patients and families with information on our services, procedures, and protocols.

  • Manages inventory tracking system to record deliveries, shipments, and stock levels.
  • Monitors demand and analyze data to anticipate future supply and logístical needs.
  • Other duties assign from time to time.
  • Customercentric and service oriented with a minimum of 2 years healthcare experience in customer care, Customer service, or front office.
  • Should be of Pleasing Personality.
  • Sound understanding of telephone etiquettes.

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)
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