Assistant Sales Manager - Dubai, United Arab Emirates - DXB General Trading
Description
JOB RESPONSIBILITIES:
- Assisting the Sales Division Manager in developing and implementing sales strategies to increase market share and profitability.
- Helping to set sales goals and targets, and monitoring the team's performance to ensure these are met or exceeded.
- Training and coaching sales representatives to enhance their product knowledge, sales skills, and customer service standards.
- Evaluate employee performance and identify hiring and training needs.
- Conducting regular sales meetings to discuss targets, strategies, and ongoing projects.
- Managing customer complaints and resolving issues to maintain high levels of customer satisfaction and loyalty.
- Preparing sales reports and analyzing data to identify trends, forecast sales, and assess the effectiveness of sales tactics.
- Overseeing the administration of CRM systems and ensuring the sales team accurately records customer interactions and sales.
- Assisting with the management of the sales budget and ensuring costeffective resource allocation.
- Building and maintaining relationships with key clients and industry stakeholders to foster business development opportunities.
- Stepping in to directly manage key accounts or lead sales pitches as required.
- Performing all duties of the Sales Division Manager in cases of absence or emergency.
QUALIFICATIONS:
- Bachelor's degree in Pharmacy, Chemical Engineering or related courses
- Proven experience in sales and customer service.
- At least 5 years of experience in industries related to pharmaceutical excipients, chemicals and raw materials for cosmetics and home care products
- The ability to work in a fastpaced environment.
- Excellent problemsolving skills.
- Strong management and leadership skills.
- Effective communication skills.
Education:
- Bachelor's (required)
Experience:
- UAE sales: 5 years (required)
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