Ecommerce Merchandiser and Administrator - Dubai, United Arab Emirates - Little Birdy Group

Description

Ecommerce Merchandiser and Administrator

The Online Ecommerce Merchandiser will play a significant role in driving sales and conversion, by creating a best-in-class customer experience on site. The responsibilities are product set-up, stock control and promotions. In addition, developing and executing visual merchandising strategy for the site that engages and drives revenue.

Key Performance Areas:

Develop merchandising plans based on customer insights, brand strategy, e-commerce goals and initiatives to achieve substantial uplifts in revenue, site conversion and average order size, improve user experience, and enhance product discovery and content.

Responsible for the management and day-to-day trading of a category or categories online, including maintenance of Category Landing Pages and other relevant site real estate.

Implement the trading strategy for his/her categories in conjunction with the Brand Managers and Managing Director.

Accountable for the effective management of the Product Life Cycle, including new product launches, end of life products and product substitution process.

Responsible for stock allocation for online, working closely with the Brand Team to secure stock. Also, responsible for the effective management of online inventory and ranges.

Working closely with the Brand Team, Category Manager and eCommerce Manager to define, agree and execute sales and promotional plans.

Constantly monitor site Search and navigation on the site, making sure that it is fully optimized and make suggestions and implement these to improve the customer journey, whilst understanding the commercial impact of these changes.

Provide market, competitive, strategic and tactical information to help better introduce/implement products, programs and services and refine approach as needed.

Strive to understand the customer experience of the website using the tools available and make suggestions for improvement where applicable.

The candidate will need to demonstrate:

· Accuracy and attention to detail

· Must have Microsoft excel experience ( we will provide a test on interview so this is essential before applying)

· Shopify knowledge is a MUST

· Klaviyo knowledge is preferred but knowledge of email marketing is essential.

· Strong communication and team working skills

· Able to plan and organise workload to meet deadlines and achieve a high level of tasks

· Have the drive to learn, develop and contribute towards company performance

· Problem solving skills