Client Account Officer(Customer Service Officer) - Dubai, United Arab Emirates - Group L

Group L
Group L
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Key Areas of Responsibilities:

  • Investigate and solve customers, problems whilst working closely with the Team Leader.
  • Responsible to keep accurate records of discussions or correspondence with customers.
  • Learn about organization's products, promotions or services and keeps up to date with changes.
  • Responsible for collecting money paid by clients for meal plans and update the money collection schedule.
  • Coordinate with the Nutritionists for clients' appointments.
  • Ensure that all meal plans are created accurately whilst working closely with Nutrition Officers or the inhouse Nutritionist.

Professional Requirements:

  • Bachelor's degree or equivalent.
  • At least 3 years' experience in Customer Service.
  • Excellent communication skills.

Salary:
AED4, AED4,500.00 per month


Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Experience:

- customer service: 3 years (required)

  • Accounting: 1 year (required)
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